Regional Mortgage Loan Officer
Company: Cathay General Bancorp
Location: East Irvine
Posted on: December 31, 2025
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Job Description:
As a “subject matter expert”, will provide training, guidance,
and encouragement to less experienced bankers/MLOs in a designated
region of branches. Following established policies and department
procedures, responsible for loan production and processing to
support fee income growth and provide the highest level of
expertise and client service. To be able to work with branches and
clients and provide excellent client service. Assess mortgage needs
of clients and provide various beneficial Cathay Bank mortgage
products. Primarily responsible for supporting the SCA Region 3/4
branches whenever a need for a mortgage loan is required. ESSENTIAL
FUNCTIONS • Travel to assigned Branches and assist clients who are
interested in residential mortgages. Provide expertise and address
questions, resolve problems, and identify ways to meet the client’s
financial needs. • Assist clients to complete loan applications.
Gather information and process each file from initial approval to
closing in a timely manner. • Act as a liaison between branches,
underwriter, closing agents and other related parties. • Follow up
with clients and related parties on outstanding loan conditions,
provide assistance to resolve processing problems. • Ensure the
timely and accurate processing of all loans. • Submit accurate
information that constitutes a complete loan application as
required by regulations. • Input correct loan information into the
system for processing. Ensure that all loan documentation is
complete, accurate, verified and complies with Bank policy. •
Maintain pipeline report and notify management of status as needed.
• Assist branch personnel in cross-selling other bank products and
services, to ensure an outstanding client experience for existing
and prospective clients. • Assist branches to organize and conduct
mortgage seminars as needed. • Participate with real estate
affiliated organizations to help promote the bank and the banks
products. • Must be knowledgeable with all bank products with a
proven track record in loan closings. • Network with Real Estate
Agents for referrals. • If schedule permits, maybe be asked to
travel to other regions, in state and out of state to assist in
mortgage origination and training. QUALIFICATIONS • Education:
Associates Degree preferred. • Experience: Minimum 3 years mortgage
lending and banking experience with good knowledge of lending
regulations and loan processing in a multi-state lending
environment. • Skills/Ability: Organized and detail oriented. Able
to develop working knowledge of Bank’s credit policies and approval
process for assigned loans. Ability to work effectively in a fast
paced, high production environment. Strong organizing and
problem-solving skills; strong written and verbal communication
skills; must be able to adapt well to a fast paced and constantly
changing business environment; PC proficient at the intermediate
level; demonstrated ability to work in a team-oriented environment;
demonstrated ability to provide good client service; Bilingual is a
plus. • Licensing: Must possess an active registration or be
eligible for registration under the Nationwide Mortgage Licensing
System & Registry (NMLS) within 90 days of hire.
Keywords: Cathay General Bancorp, Hacienda Heights , Regional Mortgage Loan Officer, Accounting, Auditing , East Irvine, California
